Step by step guide to your new boiler
Let us guide you through the steps of purchasing a new boiler.
Step one - Get in touch
The first step is an easy one, please or to book an appointment for a free no obligation on-site survey. A trained gas engineer will meet with you, discuss your requirements and price up the job.
Remember we're not salespeople we're the installers with the knowledge and experience to provide you with the best service.
Step two - Receive a fixed price quote
After visiting your property and making an assessment based on your requirements and what the job entails we will promptly produce a quotation to carry out the work.
Your quotation will detail 4 payment options:
|Spread the cost over 12 months interest free||0% APR representative||10%||ONLINE APPLICATION|
|Spread the cost over 36 months interest bearing||9.9% APR representative||10%||ONLINE APPLICATION|
|Spread the cost over 60 months interest bearing||9.9% APR representative||10%||ONLINE APPLICATION|
|Pay the balance in full on completion||NOT APPLICABLE||NO DEPOSIT||NO APPLICATION|
Step three - You'd like to proceed
If you are happy with the quote and are ready to proceed, please or to confirm you would like us install your new boiler.
The next step depends on how you would like to pay:
Upon receiving instructions you would like to proceed with us and pay monthly, we will set up your credit application and send the link by email to be completed online.
When you are ready, please complete your credit application form, upon completion one of three outcomes will occur: you have been accepted immediately, you have been referred to the underwriting team for a decision or you have been declined.
Credit application accepted: Upon a successful application we can confirm an installation date with you. On completion of the boiler installation you will be asked to pay a 10% deposit which can be paid online, bank transfer, cash or cheque. Your first monthly payment is due 30 days after the boiler has been installed.
Credit application referred to underwriting team: A decision should be made within a few minutes, however during busy periods or if the application is completed between the hours for 8pm and 8am it may take longer, but at the latest you will get a response by the next working day. You may also be asked to provide further information such as proof of identity, details of which will be emailed to you.
Credit application declined: Unfortunately we cannot offer you pay monthly options.
Pay on completion
Thank you for choosing Boilers Direct to install your boiler. We will arrange a suitable installation date with you. We do not require a deposit, however full payment is required on completion.
Step four - New boiler installed on date agreed
We will arrive on time and in uniform, we will place down poly-backed dust sheets and carry out the work to a high standard. We will require access to all radiators, cylinders and water tanks (if you have them). When walking throughout your home we will wear overshoes to protect flooring.
Warranty & Building Regs Compliance
Upon completion we will register the boiler with the manufacturer for the boiler warranty and with the Gas Safe Register for Building Regulations. You will receive a Building Regulations Compliance Certificate in the post which you should keep safe, you will need it if you ever wish to sell your property.
Boilers Direct have customers across Scarborough, Filey, Bridlington, Driffield, Pickering, Malton and Whitby.