Reliable heating engineers

Professional three-man team serving the Yorkshire Coast.

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Gas Safe Heating Engineers
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We are experienced Gas Safe engineers, that promise a fair price and quality workmanship.

All modern gas boilers installed today are condensing boilers, of which come in one of three types: conventional, system or combination.Condensing boilers are up to 90% efficient as heat is recovered from flue gases that otherwise would have been lost like on older less efficient models. A modern gas boiler maximises fuel efficiency by extracting latent heat from flue gases utilising a condensing system.

The condensate water (which is acidic) is drained away to a suitable waste. You can identify a condensing boiler as it will have a plastic waste pipe. These waste pipes can freeze in cold weather and stop the boiler from operating until the pipe has thawed. When replacing old boilers the additional requirement of a waste pipe can be a problem, however condensate pumps can be used in awkward areas.

The type of boiler installed will depend on the type of system you have installed and whether or not you’d like to change the central heating system you have. For example upgrading from an old system to a modern one. Of the three types a combination (also known as a combi) boiler is arguably the most popular, a combi boiler is responsible for both the heating and hot water requirements of the household, hot water is heated on demand when a hot tap is opened. This means it is the most space-saving as there is no requirement for a hot water cylinder, unlike conventional and system boilers which both require a cylinder to store the hot water. Hot water cylinders are usually housed in areas known as airing cupboards. Most gas boilers you buy today are so compact they will fit in a kitchen cupboard.

Conventional boilers

Slowly becoming obsolete conventional boilers (also known as heat only and regular boilers) are designed for older systems where header tanks are positioned in the loft. An external pump circulates water around radiators and the coil within the hot water cylinder. These systems are the most awkward to install and the technology has been superseded. The drawbacks are low water pressure on the hot water taps and sludge build up in the radiators which can cause pumps, motorised valves and the heat exchanger on the boiler to block up and eventually fail.

System boilers

The modern equivalent to a conventional heating system, a system boiler is designed to be used with modern radiators and unvented hot water cylinders. Instead of header tanks the system is a pressurised closed loop and is filled by means of a filling loop connected to the cold water supply, expansion vessels are used to absorb rises in system pressure when the water expands during the heating process. Hot water is mains fed so will be at the same high pressure as your cold mains and can satisfy the hot water demands of a large household. The circulating pump is located inside the boiler and the heating and hot water is controlled by a programmer, room thermostat and cylinder stat. One benefit of stored hot water is should the boiler breakdown you can use the immersion (electrically heated element) as a stand by until the boiler is fixed. One drawback is these systems are complex with a number of components working in harmony, this means they are costly to install and maintain.

Combi boilers

Popular with both householders and installers combi boilers satisfy both hot water and central heating requirements of the household without the need for hot water cylinders or external pumps and valves. A modern combi boiler is usually designed to fit in a kitchen cupboard and can provide hot water on demand at mains pressure. The system is easier to control as all that is required is a programmable thermostat, times are not required for hot water as it’s heated only when it is needed. This means the hot water will never run out. However there are disadvantages, combi boilers are designed for small to medium households, water pressure drops when two hot taps are used at the same time. A combi system is a pressurised closed loop, operating pressure should be between 1 and 1.5 bar displayed on the pressure gauge.

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Qualified & Experienced Team

Boilers Direct have been fitting boilers week in and week out since our inception in 2014. Our commitment to delivering a high-quality service and customer satisfaction has made us a trusted name on the Yorkshire Coast.

Our team consists of highly trained professionals who have years of experience in the heating industry. We understand that installing a boiler is not just about technical know-how, but also about delivering exceptional customer service. That's why our team is not only skilled in their craft, but also friendly, approachable, and committed to providing a positive experience for every customer.


Former officer in the RAF. Jon has been in the heating industry for over 15 years.

Superpowers: scheduling the calendar with military precision. Answering calls and quoting maestro.

Click for qualifications
  • ERS. Gas Fitting Operative in Safe Gas Work (Natural Gas): CCN1 CENWAT CKR1 CPA1 HTR1.
  • ERS. Gas Fitting Operative in Safe Gas Work (LPG): CPA1 CONGLPG1LAV CONGLPG1PD CONGLPGRPH HTRLP2.
  • ERS. Oil Firing Technician in Safe Oil Work: OFT10-101 OFT10-105E OFT10-600a.
  • CITB. Advanced Combi Boiler Fault Finding.
  • CITB. Energy Efficiency Domestic Heating.
  • BPEC. Level A Full Scope Fixed Electrical Work in Dwellings.
  • BPEC. Vented & Unvented Domestic Hot Water Systems.
  • BPEC. Water Supply (Water Fittings) Regulations.
  • BPEC. Renewable Energy Awareness.
  • BPEC. Heat Pump Installer.
  • BPEC/Logic. Solar Domestic Hot Water Heating.
  • BPEC. Installation of Above Ground Sanitary Pipework and Rainwater Systems in Domestic Properties.
  • City & Guilds. Level 2 in Basic Plumbing Studies.

Co-director Matt has been in the heating industry for over 12 years.

Superpowers: patience and persistence, will not be beaten even by the toughest of jobs. Admin and IT jedi.

Click for qualifications
  • ERS. Gas Fitting Operative in Safe Gas Work (Natural Gas): CCN1 CENWAT CKR1 CPA1 HTR1.
  • ERS. Gas Fitting Operative in Safe Gas Work (Natural Gas): GGFO D1.
  • ERS. Oil Firing Technician in Safe Oil Work: OFT10-101 OFT10-105E OFT10-600a.
  • City & Guilds. Level 3 in Electrical Installations BS7671:2008 (2015).
  • City & Guilds. Level 3 in Building Regs for Electrical Installations.
  • BPEC. Vented & Unvented Domestic Hot Water Systems.
  • City & Guilds. Level 2 in Basic Plumbing Studies.
  • BPEC. Water Supply (Water Fittings) Regulations.
  • University Of Hull. B.A (Hons) 2:1 in Business Management.
Matthew Houston
Matthew Houston Registered Gas Engineer

Matthew joined us in 2018 as an apprentice and has since become a fully qualified gas engineer with 5 years of experience on the tools. He has shown incredible dedication and progress in his role.

Superpowers: exceptional customer service skills. Always polite and cheery.

Click for qualifications
  • ERS. Accredited Certification Scheme for Individual Gas Fitting Operatives (Natural Gas): CCN1 CENWAT.
  • ERS. Standard of Training in Gas Work (IGEM/IG/1) D1 T02 T04
  • BPEC. Safe Isolation Procedures For Single Phase Installations.
  • BPEC. Vented & Unvented Domestic Hot Water Systems.
  • BPEC. Water Supply (Water Fittings) Regulations.
  • Federation for Industry Sector Skills & Standards. Intermediate Level Apprenticeship in Plumbing in the Building Services Engineering sector.
  • City & Guilds. Level 2 NVQ Diploma in Plumbing and Heating 501/1981/3.

What our customers say

Prompt, professional & thoughtful
They worked from the minute they arrived. Very professional, tidy, polite. They were informative. A pleasure to have in our home.
Fantastic service, great guys, 100% would recommend
I had a new boiler replaced by this company and what a fantastic service I received. The guys were amazing, arrived on time, friendly and very efficient.
A Great Team
From start to finish the Boilers Direct team were very professional. Good communication about visits and the work to be undertaken. Being an old house there were challenges to overcome. However we were kept informed at every stage and we are very pleased with the results. We are so glad we found this company.
Quality job, highly recommended
I was confident from our first contact that this company would be good. They were better than that, they were excellent, the type of company you would always hope to have to carry out work for you. I have no hesitation in recommending them very highly.
Friendly, professional and highly capable
Arrived on time, stuck to agreed work and price. Always polite, and caring of your property, tidied up as they went along, taking all rubbish away at the end of the job. Would highly recommend for their attitude, skills and customer focus.
Great work and fast
Thanks for a very satisfactory installation of our new combi boiler with minimal disruption to our household. Your friendly cheerful team carried out an extremely professional job and attention to detail was first class.
Very professional service carried out to a high standard
The guys were punctual,courteous, friendly, knowledgeable and went the extra mile to ensure the process ran smoothly. The work itself was carried out to a very high standard and the level of care finishing off and tidying was exemplary.