Frequently Asked Questions about Boiler Replacements in Scarborough
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Do I have to pay a deposit for boiler installation? No. We do not require deposits for any work we carry out. From small jobs to boiler replacements and full central heating. Upon satisfactory completion of a job, we will invoice for the price agreed. You can rest assured a quote from us, is the price you pay.
Is your work guaranteed and are you insured? Yes – to both. Work carried out by Boilers Direct is covered for a period of 12-months. We will replace or repair, free of charge, mechanical or electrical breakdown due to defective workmanship or materials. Boiler installations are covered under the manufacturer’s warranty of normally between 10 or 12 years (provided the boiler is serviced annually). We hold Public Liability Insurance up to £2 million and Employers Liability Insurance up to £5 million.
Who will register the new boiler? We will register your new boiler with the manufacturer for its warranty. We will also register your boiler with the Gas Safe Register for the building regs requirements. We will email or post your boiler warranty certificate and building regulations compliance certificate.
Will I receive a Building Regulations Compliance Certificate for my new boiler? Yes. All our installations are registered with the manufacturer to ensure your warranty does not lapse and with the Gas Safe Register. On completion, you will receive a warranty certificate and a Building Regulations Compliance Certificate (you will need this if you ever decide to sell your property).
How many litres per minute of hot water be achieved? The output of your boiler will dictate how much hot water can be heated per minute (this information can be found in your boiler quotation pack). The most popular output is 30kW, this boiler can achieve a flow rate of 12.4 litres per minute at 35ºC temperature rise. An example of this is if the incoming cold water temperature is 10ºC the boiler will be able to increase this by 35ºC at a flow rate of 12.4 litres per minute. Meaning the hot water temperature will be 45ºC. To heat the water to hotter temperatures just reduce the flow rate, this allows the boiler more time to heat the water to hotter temperatures. This may mean reducing the flow rate of your hot tap during a cold winter when incoming temperatures are lower. It is also worth noting that stated litres per minute is reliant on the incoming mains water pressure and flow rate. As a rule of thumb, we suggest opening your hot tap fully for a few seconds, then reducing the flow to about half and wait until hot water reaches the tap, then you can open the tap to your desired flow rate. How water temperatures can be set on your boiler using the control knob labelled with the tap symbol.
Awesome company with great values and standards.
I cannot praise Matt and Jon highly enough. Absolutely professional, courteous and really nice blokes. They worked exceptionally hard trying to find the issue with my original boiler, however it was way past its best. So a new boiler went in and a change from open vent to closed meant I could smarten up the bathroom and space in the eaves. The boiler installation went well and they worked tirelessly.Steve R. | Boiler replacement Scarborough
Would highly recommend Boilers Direct.
We were in a pretty desperate situation with no working boiler in the middle of winter. Jon came round promptly and quoted for a new boiler. The installation work was done the next day by Jon and Matthew who we found to be very friendly and efficient.Claire P. | Boiler installation Scarborough