Important information: Following the Coronavirus pandemic and government advice, we have taken the difficult decision to close until further notice.

This is to help protect both our staff and customers. We hope to be back up and running as soon as possible.

Regarding manufacturer's warranty, Ideal are trying their upmost to keep people with heating and hot water. Please visit Ideal COVID-19 for further information.

Secure debit or credit card payments

To make a secure online payment, please follow these instructions:

  1. Enter the full invoice amount including VAT.
  2. Do not include £ symbol.
  3. Enter your invoice number as a reference.
  4. Click "Pay with Card" to load the payment page.
  5. Upon successful payment you will receive an email receipt.
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