Reliable heating engineers

Professional three-man team serving the Yorkshire Coast.

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We are experienced Gas Safe engineers, that promise a fair price and quality workmanship.

It’s often called the engine room of the house, delivering your heating and hot water without so much as a grumble. For most of us, the humble boiler sits in the background but is one of the most important pieces of kit you have in your home. Like most of us, however, boilers don’t last forever and there comes a time when you need to seriously consider a replacement.

Here are the top ten signs that a new boiler could be on the cards.

  1. Age: If your boiler is 10 years or older, then it might be the right moment to consider a replacement. This is about the time that the efficiency of new boilers and how much they’ll cost to install outweigh staying with your old machine. Spending money on old boiler repairs can be very costly, components are worn and you might well replace one part, for another to go in quick succession. Being left wishing you had replaced the boiler in the first place.
  2. Efficiency: The latest A rated boilers have an efficiency of over 90%. Older boilers are lucky to get about 70% which means you’re losing more energy over time. Switching to a more efficient boiler, in certain circumstances, can save you as much as £350 a year.
  3. Maintenance: If your boiler is starting to break down at regular intervals then it’s certainly time to think about a replacement. Repairs can mount up and end up costing a lot more than a new boiler. A service on a 10 year old boiler cannot make it run like new, if you’re experiencing problems it may be worth considering getting your boiler replaced.
  4. Replacement parts: The older your boiler, the more difficult it is going to be to find spare parts which can add to the cost of repairs. If required boiler parts cannot be sourced at the merchants, then the decision has been made for you – get a new boiler.
  5. Flame: Look at your boiler when it fires up (if it is possible to see the flame). If the flame is yellow and not blue that is a sign there is a significant issue with your appliance. This results in carbon monoxide being produced and this is dangerous. If you spot a yellow flame, switch off the appliance and call out your maintenance team right away.
  6. Smell: Gas providers add an easily recognisable scent so you can smell the gas and it’s obvious when you have some sort of leak. Open your windows, switch off the gas supply at the emergency control valve, vacate the property and call 0800 111 999.
  7. Noisy radiators: Usually associated with an outdated system, if your radiators are gurgling and banging, you certainly need to review and get the repair man in. Replacing your boiler can improve things as the system is thoroughly flushed.
  8. Leaking: When water leaks occur with your boiler, they can not only damage the surrounding area but impact on things like the electrics which can certainly be dangerous.
  9. Energy prices: We’re all constantly reminded that energy prices are rising. If you have an inefficient system then obviously it’s going to cost you much more than a new, state-of-the-art boiler, particularly in the long run.
  10. Cost: Replacing your old boiler doesn’t have to be expensive and a more efficient system should give you a good return on investment nowadays. There are also different ways to pay including monthly installments which can be easier to manage if you are operating on a limited budget.

Do You Need a New Boiler?

Living with a substandard or inefficient boiler can not only cost you money, it can also be dangerous. While regular maintenance can keep your system working, there comes a time when you need to seriously consider a replacement. If your boiler ticks any of the boxes above, it might be the right moment to check what an energy efficient replacement will deliver.

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Qualified & Experienced Team

Boilers Direct have been fitting boilers week in and week out since our inception in 2014. Our commitment to delivering a high-quality service and customer satisfaction has made us a trusted name on the Yorkshire Coast.

Our team consists of highly trained professionals who have years of experience in the heating industry. We understand that installing a boiler is not just about technical know-how, but also about delivering exceptional customer service. That's why our team is not only skilled in their craft, but also friendly, approachable, and committed to providing a positive experience for every customer.


Former officer in the RAF. Jon has been in the heating industry for over 15 years.

Superpowers: scheduling the calendar with military precision. Answering calls and quoting maestro.

Click for qualifications
  • ERS. Gas Fitting Operative in Safe Gas Work (Natural Gas): CCN1 CENWAT CKR1 CPA1 HTR1.
  • ERS. Gas Fitting Operative in Safe Gas Work (LPG): CPA1 CONGLPG1LAV CONGLPG1PD CONGLPGRPH HTRLP2.
  • ERS. Oil Firing Technician in Safe Oil Work: OFT10-101 OFT10-105E OFT10-600a.
  • CITB. Advanced Combi Boiler Fault Finding.
  • CITB. Energy Efficiency Domestic Heating.
  • BPEC. Level A Full Scope Fixed Electrical Work in Dwellings.
  • BPEC. Vented & Unvented Domestic Hot Water Systems.
  • BPEC. Water Supply (Water Fittings) Regulations.
  • BPEC. Renewable Energy Awareness.
  • BPEC. Heat Pump Installer.
  • BPEC/Logic. Solar Domestic Hot Water Heating.
  • BPEC. Installation of Above Ground Sanitary Pipework and Rainwater Systems in Domestic Properties.
  • City & Guilds. Level 2 in Basic Plumbing Studies.

Co-director Matt has been in the heating industry for over 12 years.

Superpowers: patience and persistence, will not be beaten even by the toughest of jobs. Admin and IT jedi.

Click for qualifications
  • ERS. Gas Fitting Operative in Safe Gas Work (Natural Gas): CCN1 CENWAT CKR1 CPA1 HTR1.
  • ERS. Gas Fitting Operative in Safe Gas Work (Natural Gas): GGFO D1.
  • ERS. Oil Firing Technician in Safe Oil Work: OFT10-101 OFT10-105E OFT10-600a.
  • City & Guilds. Level 3 in Electrical Installations BS7671:2008 (2015).
  • City & Guilds. Level 3 in Building Regs for Electrical Installations.
  • BPEC. Vented & Unvented Domestic Hot Water Systems.
  • City & Guilds. Level 2 in Basic Plumbing Studies.
  • BPEC. Water Supply (Water Fittings) Regulations.
  • University Of Hull. B.A (Hons) 2:1 in Business Management.
Matthew Houston
Matthew Houston Registered Gas Engineer

Matthew joined us in 2018 as an apprentice and has since become a fully qualified gas engineer with 5 years of experience on the tools. He has shown incredible dedication and progress in his role.

Superpowers: exceptional customer service skills. Always polite and cheery.

Click for qualifications
  • ERS. Accredited Certification Scheme for Individual Gas Fitting Operatives (Natural Gas): CCN1 CENWAT.
  • ERS. Standard of Training in Gas Work (IGEM/IG/1) D1 T02 T04
  • BPEC. Safe Isolation Procedures For Single Phase Installations.
  • BPEC. Vented & Unvented Domestic Hot Water Systems.
  • BPEC. Water Supply (Water Fittings) Regulations.
  • Federation for Industry Sector Skills & Standards. Intermediate Level Apprenticeship in Plumbing in the Building Services Engineering sector.
  • City & Guilds. Level 2 NVQ Diploma in Plumbing and Heating 501/1981/3.

What our customers say

Prompt, professional & thoughtful
They worked from the minute they arrived. Very professional, tidy, polite. They were informative. A pleasure to have in our home.
Fantastic service, great guys, 100% would recommend
I had a new boiler replaced by this company and what a fantastic service I received. The guys were amazing, arrived on time, friendly and very efficient.
A Great Team
From start to finish the Boilers Direct team were very professional. Good communication about visits and the work to be undertaken. Being an old house there were challenges to overcome. However we were kept informed at every stage and we are very pleased with the results. We are so glad we found this company.
Quality job, highly recommended
I was confident from our first contact that this company would be good. They were better than that, they were excellent, the type of company you would always hope to have to carry out work for you. I have no hesitation in recommending them very highly.
Friendly, professional and highly capable
Arrived on time, stuck to agreed work and price. Always polite, and caring of your property, tidied up as they went along, taking all rubbish away at the end of the job. Would highly recommend for their attitude, skills and customer focus.
Great work and fast
Thanks for a very satisfactory installation of our new combi boiler with minimal disruption to our household. Your friendly cheerful team carried out an extremely professional job and attention to detail was first class.
Very professional service carried out to a high standard
The guys were punctual,courteous, friendly, knowledgeable and went the extra mile to ensure the process ran smoothly. The work itself was carried out to a very high standard and the level of care finishing off and tidying was exemplary.